Always Nice When You Get Help

My husband and I argued who was going to be the one calling Symantec support today. We normally hate to call any type of customer support for the fear of sitting on hold forever. I ended up loosing and making the call, but I was highly impressed. I didn't have to hold for any time at all. I was helped with my problem and was even helped with some other issues that I didn't realize I was having. It's always nice when you know you can get help and not have to waste your entire day on hold.